Privacy Policy
[kc_row use_container=”yes” force=”no” column_align=”middle” video_mute=”no” _id=”602378″][kc_column width=”15.61%” video_mute=”no” _id=”660721″][/kc_column][kc_column width=”68.79%” video_mute=”no” _id=”390754″][kc_column_text _id=”832069″ css_custom=”{`kc-css`:{}}”]
Play Afrika TV Data Security and Privacy
Policy
Play Afrika TV is strongly committed to
protecting your privacy and providing a safe online experience for all of our
users while offering the highest quality of entertainment material from the
African continent to them. Because we gather certain types of information about
and from users so that we can fulfill your requests and better serve your
needs, we feel you should fully understand the terms and conditions surrounding
the collection and use of this information. This privacy statement discloses
what information we gather, how we use it, how to correct or change it, and
what steps we take to safeguard personal information provided to us both online
and offline.
This Data Security and Privacy Policy is
effective as of our last updated date of October 1, 2020 for all users to
coincide with the enhanced data protection rights required by the EU General
Data Protection Regulation (GDPR). This includes, but is not limited to, the
“EEA Resident Rights” section added below.
What Information We Collect About You?
You can visit our online products without
giving us any personally identifiable information. However, for many of our
products we request and collect information about you in certain circumstances
so that we can provide our users with the most efficient, enhanced, and
personalized service.
Information Users Volunteer
We collect personally identifiable
information such as names, mailing addresses, and/or email addresses when you
create an optional user account through our online products. Once registered,
users may opt to receive email updates about specific products. Our
registration forms will indicate what information is required and what
information (if any) is optional.
Information Collected Automatically
We also may collect your IP address,
browser type, access times and referring website address. This helps facilitate
your online experience on our website. In addition, we may use cookies to track
usage patterns at our site. See below for more detail on cookies.
What Do We Do With Collected Information?
We use the information you provide to
fulfill your requests and improve our products. We use personal information so
that we may display or send custom, personalize content to our website visitors
and to send newsletters, mail, emails, features, survey or other updates to our
users. A user may, at any time, opt-out of receiving such information. We also
use collected information to evaluate and administer our products and services,
fulfill customer requests, respond to any problems that may arise (such as
delivery issues, difficulties in navigating our sites or accessing certain
features), as well as to gauge user trends to determined what products and
services are most popular with users. Student data is not used for commercial
intent and is only refrained for education purposes.
How Do We Share Personal Information?
Personal information is available to Play
Afrika TV and its technical and fulfilment agents and consultants who make our websites
and our products and services available to you. We do not share or sell your
personal information with third parties. Play Afrika TV sub-contractors do not
have access to protected user data. They perform all operations on an offline
development system with sample data.
Any Social Login Options available in our
products, such as log in with Google, do not transfer any user data to be
collected into our systems or database. These optional features are used solely
for authentication purposed and can be disabled by your account administrator.
Google User Data Policy
The use of any “Sign in with
Google” option found within our products makes use of the Google Identity
API. Your Google user id, email address, and full name are used to facilitate
these services. A description of the specific use cases is listed below.
- Account Linking – Your Google email address will be used to
find any existing Play Afrika TV user accounts that already have the same
email address in an effort to link your personal Play Afrika TV user
account to your Google account. - Account Creation – If no match is found in our database, we
utilize the above mentioned Google user data to create a new personal Play
Afrika TV user account in our database. Play Afrika TV does not share any
user data obtained from your Google account with any third-party
companies.
Play Afrika TV and Its Agents
All companies working for Play Afrika TV
must comply with our information collection, use, and disclosure policies, and
are not permitted to sell your information to third parties or to use it except
as authorized by us and you, or as permitted or required by law. All Play
Afrika TV agents are provided with training on federal and state laws governing
the confidentiality of user data.
We reserve the right to use or disclose any
information without notice or consent as needed to satisfy any law, regulation
or legal request; to conduct investigations of consumer complaints or possible
breaches of law; to protect the integrity of our site and our property; to protect
the safety of our visitors or others; to fulfill your request; or to cooperate
in any legal investigations.
How Do We Use Cookies?
Your Web Browser offers so-called
“cookies” which, if you allow their use, store small amounts of data
on your computer when you visit a website. Cookies do not contain any
personally identifiable information about you and therefore cannot be used to
identify you personally. Cookies assist us in tracking which of our features
you like best. Cookies also enable us to customize our content according to
your preferences. You have the ability to accept or decline cookies by
modifying your browser. Our websites are viewable even if you disable the
cookie function on your browser. However, if you disable cookies, some features
or offerings will not be available to you.
How Can You Control Your Personal
Information?
We believe that choice in how and when you
are contacted is key to customer satisfaction, so we offer several ways for you
to update your contact information or change your preferences. If you are a
registered user at our websites, you will be able to log in and update or
change your contact or account information. You may unsubscribe to any of our
online email updates by following the unsubscribe instructions in the body of
any message. You may write to us and update your contact information or ask
that we not share your personal contact information with third parties at Play
Afrika TV c/o 263 Africa Media, 35 Coronations Ave, Greendale, Harare. In those
instances, we will retain your information in a “do not promote” file
in our database. You may also contact us at support@playafrika.tv. We will
take commercially reasonable steps to implement your opt-out requests promptly.
Security of Your Personal Information
We use Secure Sockets Layer (SSL)
technology to encrypt important information, such as your credit card data, in
an effort to prevent unauthorized access during transmission of your orders
over the Internet. We incorporate standard industry practices internally and
with our service providers suitable to the degree of sensitivity of the
information involved to maintain the security of your personal information and
to avoid its disclosure except as described in this policy.
Your personal information will also be
protected by the password you created when you registered on our website. The
confidentiality of any password is yours to protect. You may change it anytime
by following the instructions on the website. Although we use our best efforts
to assure that your data remains secure when maintained by us, security during
Internet transmissions cannot be assured. Play Afrika TV employees are made
aware of its privacy practices through periodic communications and training. We
limit access to personal data only to those Play Afrika TV employees or agents
with a specific need to access or retrieve this information. We store data on
multiple service systems, in controlled, secure and encrypted environments. To
maintain the highest level of security, we conduct internal reviews of our
security measures on a regular basis. When an agreement expires client data
will be purged from our systems upon request from the institution.
Play Afrika TV agrees to limit internal
access to education records to those individuals that are determined to have
legitimate educational interests. Play Afrika TV will not use customer records
for any other purposes than those explicitly authorized in this contract. Play
Afrika TV agrees not to disclose any personally identifiable information to any
other party: a) without the prior written consent of the customer; or b) unless
requested by a statute or court order and the party provides notice to the
client that the information was disclosed, unless such disclosure is expressly
prohibited by statute or court order.
Potential Breach of Security
Play Afrika TV agrees to notify its clients
in the event that customer data is accessed by any breach of security resulting
in an unauthorized release of client data. Play Afrika TV implements reasonable
technical, physical and administrative safeguards to ensure the protection of
personal information against unauthorized use or access.
Network Monitoring
Play Afrika TV network activity is
continually monitored and tested by our staff and multiple service providers to
improve product delivery and maintain scalability. These audits and reviews may
trigger design changes and/or the deployment of new regional data centers to
handle new or unusual client traffic.
Parental Rights
In compliance with the Children’s Online
Privacy Act (COPPA) and The Family Educational Rights and Privacy Act (FERPA), Play
Afrika TV will not require a child to disclose more information than is
reasonably necessary to participate in an activity. Parents can review their
child’s personal information, direct us to delete it, and refuse to allow any
further collection or use of the child’s information. Any such information will
not be disclosed to third parties. Access to primary content and features is
entirely possible with generic, non-specific user information.
EEA Resident Rights
If you wish to access, correct, update or
request the deletion of your personal information, you can do so at any time by
contacting us at support@playafrika.tv
In addition, you can object to the
processing of your personal information, ask us to restrict the processing of
your personal information or request portability of your personal information.
Again, you can exercise these rights by contacting us at support@playafrika.tv.
You have the right to opt-out of marketing
communications we send you at any time. You can exercise this right by clicking
on the “unsubscribe” or “opt-out” link in the marketing
emails we send you. Registered users can manage their account settings and
email marketing preferences. If you are an unregistered user, or to opt-out of
other forms of marketing (such as postal marketing or telemarketing), you may
contact us at support@playafrika.tv.
Similarly, if we have collected and
processed your personal information with your consent, then you can withdraw
your consent at any time. Withdrawing your consent will not affect the
lawfulness of any processing we conducted prior to your withdrawal, nor will it
affect the processing of your personal information conducting in reliance on
lawful processing grounds other than consent.
You have the right to complain to a data
protection authority about our collection and use of your personal information.
For more information, please contact your local data protection authority.
We respond to all requests we receive from
individuals wishing to exercise their data protection rights in accordance with
applicable data protection laws. Notwithstanding the foregoing, we reserve the
right to keep any information in our archives that we deem necessary to comply
with our legal obligations, resolve disputes and enforce our agreements.
Change To Our Privacy Policy
We will occasionally update this Privacy
Policy as necessary to protect our users and to comply with a changing
environment. We recommend that you check the policy when you visit our site to
be sure you are aware of and understand our current policy. If we make material
changes to this policy or in how we will use or collect your personally
identifiable information, we will prominently post such changes prior to
implementing the change. We will not make material changes in how we handle
previously collected personal information that have retroactive effect unless
legally required to do so, and we will email registered website visitors
information on material changes to this policy.
Stripe Payments
We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Contact Information
If you have any questions about this
Privacy Policy or our privacy practices, please email us at support@playafrika.tv. please
include the URL of the website and/or name of the publication/product involved
in your request.
Or you can contact us by mail at:
Privacy Coordinator Play Afrika TV 132
West 31st Street New York, NY 10001
[/kc_column_text][/kc_column][kc_column width=”15.57%” video_mute=”no” _id=”224355″][/kc_column][/kc_row]